Privacy Policy

LWKY (“we”, “us”, “our”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use and protect your personal information when you interact with our website or purchase tickets to our events.

1. Information We Collect

We may collect the following personal information when you interact with our website or purchase tickets:

  • Name
  • Email address
  • Phone number
  • Billing address
  • Payment details (processed securely through third-party payment providers)
  • Purchase history
  • IP address and device information
  • Website browsing behaviour through cookies

2. How We Collect Information

We collect personal information when you:

  • Purchase tickets or products through our website
  • Sign up to presale lists or mailing lists
  • Contact us via email or forms
  • Interact with our website through cookies and analytics tools

3. How We Use Your Information

Your personal information may be used to:

  • Process ticket purchases and payments
  • Send event updates and important ticket information
  • Provide customer support
  • Improve our website and event offerings
  • Send marketing communications (only if you opt in)
  • Prevent fraud and protect the security of our platform

4. Sharing of Information

We may share personal information with trusted third parties required to operate our services, including:

  • Shopify (website platform)
  • Payment processors such as Stripe or Shopify Payments
  • Email marketing platforms
  • Analytics providers (such as Google Analytics)

These providers only receive the information necessary to perform their services.

We do not sell your personal information.

5. Cookies & Tracking

Our website uses cookies and similar technologies to:

  • Improve website functionality
  • Analyse website traffic
  • Enhance user experience

You can adjust your browser settings to refuse cookies if you prefer.

6. Marketing Communications

If you subscribe to our mailing list, we may send promotional emails about events, ticket releases, or news related to LWKY.

You may unsubscribe from these communications at any time using the unsubscribe link in our emails.

7. Data Security

We take reasonable steps to protect your personal information from misuse, interference, loss, and unauthorised access.

However, no internet transmission is completely secure, and we cannot guarantee absolute security.

8. Access to Your Information

You may request access to or correction of your personal information by contacting us.

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those websites.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be published on this page.

11. Contact Us

If you have questions about this Privacy Policy or how your information is handled, please contact:

info@lwky.international